Cookie Policy

Last Updated on September 2, 2026

We use a variety of technologies to help us to deliver customized visitor experiences. In particular, we may use a technology called "cookies" to provide you with, for example, customized information from our website and its webpages (the "Site"). By agreeing to this Cookie Policy you consent to the use of cookies by us as described in this Cookie Policy.

A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our Site. Non personal information such as browser type, operating system and domain names may be collected during visitors' use of the Site and this information may be used by us to measure the number of visitors to the Site.

What types of cookies do we use?

We may use multiple types of cookies on the Site:

Strictly necessary cookies – these keep the Site working and secure, and cannot be switched off. They include session cookies that store settings such as the language you have selected and the contents of your bag, and the cookies set by the security services we use: Sift, to detect and prevent fraudulent orders, and Google reCAPTCHA on our forms and Amazon Web Services across the Site, to tell people apart from automated traffic.

Analytical cookies – Our website uses third party cookies, such as Google Analytics cookies (third party cookies) for the following purposes:

  • a cookie to record the time of your first visit to website, the time of your most recent visit to the website and the time of your current visit;
  • a cookie to record which page(s) you visit on the website;
  • a cookie to record how long you stayed on the website; and
  • a cookie to record how you located our website (i.e. Google search, keyword, link from other page etc.).

We only share the information obtained through the use of Google Analytics with Google. For more information on Google's use of your information, please see Types of Cookies Used by Google. The cookies we use for these purposes do not track your Internet usage after leaving our website and do not store your personal information. They will not be used in connection with any other information to identify you in any way.

We also use Microsoft Clarity to understand how visitors use our pages, and Varify to test changes to the Site with a portion of visitors.

Advertising cookies - Our website uses third party cookies, such as Google Ads and Meta (Facebook and Instagram) cookies and TikTok, ClickCease, AppLovin, Amazon Ads and OpenAI cookies (third party cookies) for the purpose of displaying relevant advertising on third party properties, and Attentive cookies to deliver the marketing messages you have signed up for.

Functional cookies - Our website uses Zendesk to provide live chat support. Zendesk sets a cookie so that a chat conversation continues as you move between pages.

Disabling cookies

If you wish, you can usually adjust your browser so that your computer does not accept cookies. Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer.

How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser your computer uses. You can follow the appropriate instructions for your specific browser type (please note that this link will open a new window and will lead to an external website and that we are not responsible for the content of external websites).

How to disable third party cookies

Users based in the European Union can opt out of these third party cookies (please note that this link will open a new window and will lead to an external website and that we are not responsible for the content of external websites). We only keep cookies for the duration of your visit to our Site, except in the case of cookies which remember you for future visits or where you save your login name as referred to above.

Notice of Right to Opt-Out

You have the right to opt-out of the sale or sharing of your personal information.

You may opt-out by choosing the "Opt-Out" option and clicking "Save Settings" for any or all of the categories below:

Category Providers Purpose Opt-Out
Advertising Attentive, Meta, TikTok, Google AdWords, ClickCease, AppLovin, Amazon Ads, OpenAI Show you relevant ads on other sites and send the marketing messages you have signed up for.
Analytics Google Analytics, Microsoft Clarity Understand how visitors use the Site.
Functional Zendesk Provide live chat support.

You may also exercise your right to opt-out by calling us at 1-213-444-4663.

Strictly necessary cookies

These cookies are necessary for the Site to operate securely and cannot be switched off. They are used only to protect accounts and orders against fraud, never for advertising or analytics.

Cookie Type Purpose
Sift Security Detect and prevent fraudulent orders and account takeovers.

Your consent to cookies

By agreeing to this policy you consent to the use of cookies by us as described above. Read more about cookies (but please remember that we are not responsible for external websites).

Cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers. If you do choose to disable cookies, you may find that certain sections of our Site do not work properly.