FREQUENTLY ASKED QUESTIONS
WHERE CAN I PURCHASE GOOD MOLECULES PRODUCTS?
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
CAN I CHANGE THE SHIPPING ADDRESS FOR AN ORDER I JUST PLACED?
Something came damaged and/or was missing from my order! How do I proceed?
THE CHECKOUT PAGE IS NOT WORKING FOR ME.
I'm excited to receive my order, when will it ship? How can I see updates?
I just placed an order and changed my mind, how do I go about cancelling it?
I forgot to add an item I have been eyeing, is there anyway I can add it to my order that I already placed?
I accidentally cancelled my order, but I still want it! What can I do?
My order just shipped but tracking shows no results.
I have a question about Afterpay!
When should I place my order for delivery by December 24th?
I JUST PLACED AN ORDER. WHEN WILL I RECEIVE MY PRODUCT(S)?
DO YOU SHIP TO PO BOX ADDRESSES?
DO YOU SHIP INTERNATIONALLY? HOW MUCH WILL I PAY FOR THIS?
How are taxes and duties assessed for international orders?
Where will my order ship from?
Can you ship to a country not listed at checkout?
Can I use a freight forwarding service to receive my package?
WHEN DO GOOD MOLECULES PRODUCTS EXPIRE?
ARE YOU PRODUCTS SAFE TO USE FOR ALL AGES AND SKIN TYPES?
CAN I USE GOOD MOLECULES PRODUCTS IF I AM PREGNANT OR BREASTFEEDING?
Hoping to get my hands on a popular product, when will it be restocked?
Are your products real/authentic?
Are your products available to purchase from a physical store?
How long does it take for results to be visible?
RETURNS & REFUNDS
CAN I RETURN MY PRODUCT(S) FOR A REFUND?
DO I HAVE TO PAY FOR RETURN SHIPPING?
Do you have any promotions or a rewards program?
Do you offer samples?
I would like to feature Good Molecules and its products. How do I get in touch?